According to our products are originating directly from the manufacturing in Thailand, international shipping forms an important cost can be reduced significantly by two factors: a) time, since the more time you have the cheaper the shipping will be and b) quantity, since the higher your total shipping volume or weight, the cheaper the shipping costs will be per piece.

We arrange shipping as a service to our customers who purchase our and our artisans handmade products. We generally quote shipping costs "at cost" as quoted to us by freight forwarders. We have a number of discount agreements with various shipping agencies.

As part of our quotes to our customers we also prepare indications for shipping time. These indications are based on details supplied by the various shipping agencies (post, courier services, freight forwarders, shipping lines), augmented with our general experience on shipping times for the various shipping methods. While these indications are generally accurate, the actual shipping time remains the responsibility of the shipping agency. Shipping time may also be affected by country customs or security agency spot checks, which may occur on random basis.

Export Shipping

Most of our products currently originate from the Thailand countryside and are shipped directly from Thailand. We usually quote prices Ex Workshop or Free on Board Thailand for any sea port or airport. Other shipping options are available, depending on client preference.

Different economies of scale apply for various shipping options: For high volume and low-cost shipping, sea freight is the most preferred method. For fast shipping, courier to you doorstep is usually the most preferred. We can supply you with the specific shipping cost upon request.

For volumes below 1 cubic meter, postal or courier shipping are the most widely used shipping methods. For these smaller shipments, postal international surface/sea mail (ISM) is almost always the most economic, yet takes quite long. For faster delivery we can also ship by surface airlift (SAL = economic airmail), as well as by international airmail (IAM) and express mail service (EMS). Depending on destination, any one of our several courier services is likely to be cheaper than postal air mail and express mail services. Please let us know your preference. We are at your service to advise you.

As per your preference we quote:

- Ex Workshop (EW), the packaged cost of items on workshop location in northern Thailand. This does not include shipping and transaction costs.
- Cost & Freight (C&F), which includes the items cost and takes care of all shipping costs to your nearest harbor, airport or your preferred delivery address. This when insurance is included, not available or not needed.
- Cost, Insurance, Freight (CIF), which also includes separate insurance.
- Free on Board (FOB) ship or airplane, which includes the items cost plus local shipping to one of the two main harbors in Thailand or the airport. International shipping is arranged by your preferred freight forwarder, on your account.